G K.

11/18/2020

Same day appointment and Luis was awesome! Thank you for unclogging the toilet! Highly recommend this company!

Donna K.

11/17/2020

Great service! Scheduled an appointment for them to look at my heater which was not working. They were on time and called beforehand to let me know... More

Great service! Scheduled an appointment for them to look at my heater which was not working. They were on time and called beforehand to let me know the serviceman was on the way. Matthew was very pleasant and thorough; checking the thermostat and adding wires that were not there and fixing the heater as well (which also needed new wiring). He was here for an hour and I was only charged the standard service call. Will definitely be using them in the future if needed and I highly recommend them. Professional and thorough.

George C.

11/10/2020

My heater suddenly stopped working and it's been so cold the past few days. I couldn't find anyone to service my heater until early next week.... More

My heater suddenly stopped working and it's been so cold the past few days. I couldn't find anyone to service my heater until early next week. Stephens Plumbing came to me the SAME day and fixed my heater, replaced the bad capacitor in no time. Exceptional service and great price. Will definitely have them service my AC unit before next summer.

Randi L.

11/10/2020

It was cold last weekend, and our home gas heater wasn't working. I found Stephens on Google and Yelp, so I called them on Monday and got an... More

It was cold last weekend, and our home gas heater wasn't working. I found Stephens on Google and Yelp, so I called them on Monday and got an appointment for Wednesday. I got a call the next day saying there was a tech in our area, and he could come now. The tech wore a mask and was very nice. He fixed our heater and got quoted for a very fair price. I will schedule another appointment with them to fix our issue with our bathroom sink. It was a job well done, and they won me for future services.

Toni P.

11/4/2020

I called because I had an unpleasant odor and wasn't sure what it was. They acted quickly and sent Victor. He found the reason and fixed it. He... More

I called because I had an unpleasant odor and wasn't sure what it was. They acted quickly and sent Victor. He found the reason and fixed it. He was very helpful and professional. I would highly recommend them.

Elisabeth V.

11/3/2020

Luis was very efficient. Will call back and ask for him in the future.

Rebecca W.

11/3/2020

Victor came on time and worked efficiently installing my new toilet! Would recommend!

Jeanette M.

10/30/2020

Would definitely recommend Stephens Heating & Plumbing, what we thought was going to be a lot of money, it ended up being just a minor problem or I... More

Would definitely recommend Stephens Heating & Plumbing, what we thought was going to be a lot of money, it ended up being just a minor problem or I should say corrosion on our old wall heater. Oscar was very helpful and knowledgeable, thank you so much!!! The price was reasonable for us.

Kate B.

10/27/2020

Called and they were able to get someone out same day (I don't expect that to happen every time, but I will take the lucky day!). The tech (Oscar)... More

Called and they were able to get someone out same day (I don't expect that to happen every time, but I will take the lucky day!). The tech (Oscar) was knowledgeable and was able to get my furnace repaired and started. The price was right and he did not try to sell me any unnecessary services or parts. He wore his mask and was courteous. Definitely recommend Stephens!

Steven M.

10/24/2020

I called Stephens for a fourth job - repair requests for the sale of my home. Our buyer wanted a horizontal section of 1935 cast iron sewer pipe... More

I called Stephens for a fourth job - repair requests for the sale of my home. Our buyer wanted a horizontal section of 1935 cast iron sewer pipe replaced which showed signs of determination. Also, added an external clean out and lastly performed hydro-jetting to clear the sewer line of any roots and build up which was noted during inspection. After sorting through some scheduling snafus, Juan as lead manager completing priorities and his team very well. They did non-invasive prep on day 1, (so all systems continued to work) and accomplished the job in excellent time on the main work day. Juan really worked with me to get the job done on time and saved me money with his recommendations. I give them my highest marks!