Marie C.

12/2/2020

I had a gas leak on Thanksgiving day. I live in the Gardens and when Williams came out he explained the procedure and that he would put in an... More

I had a gas leak on Thanksgiving day. I live in the Gardens and when Williams came out he explained the procedure and that he would put in an emergency bid to my HOA. After I received the approval Williams & Freddy came out and did a great job. Before they left they checked my stove and heater to make sure everything was functioning properly and cleaned my patio. I was very impressed and would highly recommend Stephen's Plumbing and especially Williams & Freddy.

Carla A.

11/30/2020

I highly recommend these guys. They were able to schedule me quickly and had no problem rescheduling when I needed to switch my appointment. Omar... More

I highly recommend these guys. They were able to schedule me quickly and had no problem rescheduling when I needed to switch my appointment. Omar showed up within the estimated window of time and was very friendly and knowledgeable. He quickly fixed the problem and made sure I fully understood the issue. Again, I highly recommend this company. It's refreshing to have found a company that is professional and timely.

Chris G.

11/25/2020

I called Stephens after I smelled gas when I turned my heat on this morning. Nobody else seemed to have same day appointments but Stephens was super... More

I called Stephens after I smelled gas when I turned my heat on this morning. Nobody else seemed to have same day appointments but Stephens was super accommodating. Rob - our tech was awesome. He made sure our heater was working safely. Really smart and knowledgable. He was able to talk us through replacement options and gave us a free estimate since we have an older unit. I was super happy with my experience. Rob also wore a mask and kept his distance but he was still engaged and great to work with. I would definitely recommend this company for plumbing and HVAC.

Chris G.

11/25/2020

I called Stephens after I smelled gas when I turned my heat on this morning. Nobody else seemed to have same day appointments but Stephens was super... More

I called Stephens after I smelled gas when I turned my heat on this morning. Nobody else seemed to have same day appointments but Stephens was super accommodating. Rob - our tech was awesome. He made sure our heater was working safely. Really smart and knowledgable. He was able to talk us through replacement options and gave us a free estimate since we have an older unit. I was super happy with my experience. Rob also wore a mask and kept his distance but he was still engaged and great to work with. I would definitely recommend this company for plumbing and HVAC.

Roxanne B.

11/24/2020

Absolutely thrilled with their service. Sent in an email on the website - got a call the next day. Omar was out within a day. The thermocoupler for... More

Absolutely thrilled with their service. Sent in an email on the website - got a call the next day. Omar was out within a day. The thermocoupler for my heater is a non-stock item, but he located it and he returned in a couple days to install. I am warm now. :) Thank you for the phenomenal service and happy holidays!

G K.

11/18/2020

Same day appointment and Luis was awesome! Thank you for unclogging the toilet! Highly recommend this company!

Donna K.

11/17/2020

Great service! Scheduled an appointment for them to look at my heater which was not working. They were on time and called beforehand to let me know... More

Great service! Scheduled an appointment for them to look at my heater which was not working. They were on time and called beforehand to let me know the serviceman was on the way. Matthew was very pleasant and thorough; checking the thermostat and adding wires that were not there and fixing the heater as well (which also needed new wiring). He was here for an hour and I was only charged the standard service call. Will definitely be using them in the future if needed and I highly recommend them. Professional and thorough.

George C.

11/10/2020

My heater suddenly stopped working and it's been so cold the past few days. I couldn't find anyone to service my heater until early next week.... More

My heater suddenly stopped working and it's been so cold the past few days. I couldn't find anyone to service my heater until early next week. Stephens Plumbing came to me the SAME day and fixed my heater, replaced the bad capacitor in no time. Exceptional service and great price. Will definitely have them service my AC unit before next summer.

Randi L.

11/10/2020

It was cold last weekend, and our home gas heater wasn't working. I found Stephens on Google and Yelp, so I called them on Monday and got an... More

It was cold last weekend, and our home gas heater wasn't working. I found Stephens on Google and Yelp, so I called them on Monday and got an appointment for Wednesday. I got a call the next day saying there was a tech in our area, and he could come now. The tech wore a mask and was very nice. He fixed our heater and got quoted for a very fair price. I will schedule another appointment with them to fix our issue with our bathroom sink. It was a job well done, and they won me for future services.

Toni P.

11/4/2020

I called because I had an unpleasant odor and wasn't sure what it was. They acted quickly and sent Victor. He found the reason and fixed it. He... More

I called because I had an unpleasant odor and wasn't sure what it was. They acted quickly and sent Victor. He found the reason and fixed it. He was very helpful and professional. I would highly recommend them.