7/25/2020

Galan is truly awesome! He showed up in his PPE. I showed him the ceiling leak from toilet. He knew what the problem was and gave me detailed... More

Galan is truly awesome! He showed up in his PPE. I showed him the ceiling leak from toilet. He knew what the problem was and gave me detailed illustration of the what was causing leak and what needed to be done. On top of all that he gave me an honest quote. He came back next day with Arturo. They fixed the problem in a very professional way. Everything is good and I'm so grateful that I called Stephens.

7/17/2020

I called on recommendation from our pool guy to get my deck drains cleared out, as the water was taking an extremely long time to drain after the... More

I called on recommendation from our pool guy to get my deck drains cleared out, as the water was taking an extremely long time to drain after the last big rain we had a few months ago. Art and Luis arrived and jetted the drains. Unfortunately, they discovered roots and a broken pipe in a section of the drains that needed to be dug up. Art came back the next day and dug the trench and pulled out as many roots as possible and replaced the broken pipe (which was also completely full of dirt and roots) and explained everything as he worked. Although Art was able to get the water to drain well, unfortunately some roots remain in a section that is under concrete which we have decided not to take care of at the moment. Art explained what would be needed in detail, should we need/decide to take care of that in the future, along with what we should regularly do to maintain our drains going forward. Art also tested our gas line for a future pool water heater install. Art then spent time cleaning the dirt from our deck after he completed everything. I would highly recommend Art and Luis for their professional work and attention to detail.

7/17/2020

Used them a second time. Luis was professional and informative; showed up with mask and booties and cleaned up bathroom after resolving our clog... More

Used them a second time. Luis was professional and informative; showed up with mask and booties and cleaned up bathroom after resolving our clog issues. Great experience again!!

7/16/2020

I'm so grateful for Stephens! My water heater sprung a leak and they were able to send someone out and get it fixed within and hour of me calling! ... More

I'm so grateful for Stephens! My water heater sprung a leak and they were able to send someone out and get it fixed within and hour of me calling! I don't know how I would have gone without hot water during a pandemic! Manny was professional, helpful and quick! Thank you again for saving me this week!

7/16/2020

After calling several plumbers and plumbing companies for an estimate to fix a slab leak in a 70 year old house, I chose Stephens Plumbing in San... More

After calling several plumbers and plumbing companies for an estimate to fix a slab leak in a 70 year old house, I chose Stephens Plumbing in San Pedro. Galan and Arturo were very knowledgeable and professional the entire time they were in my house. They decided to circumvent the leaking pipe and reroute the line to the various rooms and fixtures. Their skills in repiping a new line was incomparable. They were always on time, were diligent and worked hard. They made sure that I was happy with the the repairs before they left. When you find a knowledgeable, honest and trustworthy plumbing company, keep their number close. You may need them one day. I will definitely be calling them again.

7/15/2020

Luis came by and easily fixed our sink issue. Would continue doing business with Stephens Pluming.

7/15/2020

After having a very unsavory experience with another company, Stephens Plumbing came in and didn't try to upsell me on unnecessary and costly... More

After having a very unsavory experience with another company, Stephens Plumbing came in and didn't try to upsell me on unnecessary and costly replacements. Omar was punctual, professional, and very down to earth. He explained what the issue was with a small part and was able to fix my AC compressor with the inventory he had on hand, in less time than the horse and pony show took with the other company. He also noticed that a washer that connected the high voltage wires to the compressor was cracked, so he offered to fix that as well to avoid any potential danger in the future. I HIGHLY recommend them.

7/14/2020

I had a AC fan capacitor replacement. From the booking and appointment to the actual technician coming in to replace the part, it was as smooth and... More

I had a AC fan capacitor replacement. From the booking and appointment to the actual technician coming in to replace the part, it was as smooth and professional as service can be! Pricing seems very reasonable and honest. The technician was in an out in about 20 min! I cannot be happier.

7/9/2020

Luis was prompt, professional and completed the work quickly and effectively. He clearly explained the issue and was able to resolve it without... More

Luis was prompt, professional and completed the work quickly and effectively. He clearly explained the issue and was able to resolve it without incident. Highly recommended.

7/8/2020

Timely, honest, reasonably-priced and thorough. What more could one ask? Thanks Omar!