Alfred H.

7/25/2019

Had a toilet that was a bit loose, called up Stephens Plumbing and they sent out Luis earlier than scheduled and he had the whole thing taken care of... More

Had a toilet that was a bit loose, called up Stephens Plumbing and they sent out Luis earlier than scheduled and he had the whole thing taken care of before I realized it! Excellent work and professional ethics! Will definitely use again! UPDATE! Just had Stephens out again to help with our AC unit. Omar showed up promptly and took care of the issue easily. He even handled an unexpected surprise of wasps like a pro. Just another reason to call them again in case something goes wrong. (07/25/19).

Boxer B.

7/23/2019

Stephans plumbing was great to work with. They got here same day, everyone was polite and professional, they called ahead when the plumber was... More

Stephans plumbing was great to work with. They got here same day, everyone was polite and professional, they called ahead when the plumber was nearby; a very good customer service experience. Luis was our plumber and he knocked the job out super quick. He was very polite and unintrusive while during work in the office during the work day. Will most definitely be calling Stephans again in the future.

Tracy M.

7/20/2019

These guys fixed our AC in less than an hour. He washed the furnace filter too. Same day service on a Saturday and it was affordable. Omar was... More

These guys fixed our AC in less than an hour. He washed the furnace filter too. Same day service on a Saturday and it was affordable. Omar was friendly and professional. They are coming back out to do some plumbing repairs on Tuesday. Highly recommend.

K. C.

7/12/2019

This is the ONLY company I use for repairing my air conditioner/heating unit in my home. I had to find a receipt from 2008 to remember who fixed it... More

This is the ONLY company I use for repairing my air conditioner/heating unit in my home. I had to find a receipt from 2008 to remember who fixed it then because they did excellent work then and they did excellent work yesterday. Their prices are VERY fair and their employees are very knowledgeable and nice. They don't try to rip you off at all. The last time I had my duct work replaced on top of the repair I needed. They were so reasonable I asked how much would they charge for the duct work, and that was reasonable too, so I had them do it. Yesterday I had them come out because I had a small water leak. The repair guy showed me what was wrong, cleared the line and showed me what was clogging the water line. Cleaned the unit inside and outside. I don't write reviews much but I know when it comes to A/C and heating problems, some companies will rip you off or they don't really know what they're doing. Stephens is the BEST by far. Thanks guys!!! Much appreciated. Oh, and my unit is an older Carrier. And my serviceman was Oscar. He was great!

Domenic C.

7/7/2019

Many thanks and tons of gratitude to my technician Manny who came out on a Saturday evening to clean out our mainline and solve a problem for our... More

Many thanks and tons of gratitude to my technician Manny who came out on a Saturday evening to clean out our mainline and solve a problem for our family! What a top-notch, clean, and professional job done that got our home back and functioning at the highest level!

Alex A.

7/1/2019

Luis was very friendly and fast. Sorted the problem quickly. Would recommend again.

Warren H.

6/30/2019

My heating/air conditioning ducts were in need of replacing. I had several vendors in for a quote. All but Stephens used this as an entry to sell... More

My heating/air conditioning ducts were in need of replacing. I had several vendors in for a quote. All but Stephens used this as an entry to sell me expensive upgrades or hardware and failing this became non-responsive or returned a high quote. Stephens on the other hand was extremely responsive and professional plus they gave me a very reasonable quote. The actual crew Mike and Matt were beyond excellent. They were hard working, clean and more than happy to make several changes or suggestions that i wished and very willing to explain to me what they were doing. They deserve to be rewarded for their work. The overall supervisor stopped by once or twice a day to check on the job and to make sure that I was satisfied. Stephens is a very well run company from top to bottom. I highly recommend them.

A.D.I.

6/28/2019

Called on a Friday morning to set up an appointment to have someone take a look at my air conditioning. They were able to send someone out same day.... More

Called on a Friday morning to set up an appointment to have someone take a look at my air conditioning. They were able to send someone out same day. Prices was reasonable and comparable to other local services. Pancho, the technician, was professional, on time and took his time to explain what he did and recommended. Will definitely call them again if needed.

V. F.

6/27/2019

Luis came out to unclog a toilet, called before arriving, showed up promptly and unclogged the toilet very fast. I have used Stephens Plumbing in... More

Luis came out to unclog a toilet, called before arriving, showed up promptly and unclogged the toilet very fast. I have used Stephens Plumbing in the past and would definitely use them again for all my plumbing needs. Trustworthy, honest, reliable and fair prices. Highly recommended!!!

Ann T.

6/26/2019

I have never felt compelled to write a review for a plumbing company, but in one month I have experienced every plumbing emergency nightmare! I... More

I have never felt compelled to write a review for a plumbing company, but in one month I have experienced every plumbing emergency nightmare! I am a property manager for both residential and commercial properties and decided to try Stephens Plumbing for my first disaster (pipe burst) on a Sunday. Manny was the first Stephens Super Hero that came to my rescue. The next super hero was David who patiently worked hard to repair several gas leaks. I was so impressed by the professionalism and sense of urgency they showed. I called Stephens out 6 more times in one month and each visit they went above and beyond. And I can't thank the office staff enough for their polite patience with me! As much as I don't want to share them with anyone else, they definitely deserve to be recognized for their 5 star service. Thank you!