bee K.

5/28/2018

My wife and I needed to install a water softener in our condo for the arrival of our newborn baby. In came David to the rescue. He did the most... More

My wife and I needed to install a water softener in our condo for the arrival of our newborn baby. In came David to the rescue. He did the most amazing job I could have ever imagined, the work was great and I will be recommending him to all my friends and family. I am always worried about plumbing because the wrong job could cause so many problems for a home, so I feel so much at ease to have a family Plummer that I can trust with any job.

Julianne L.

5/23/2018

I called on Monday morning because the hot water pressure was low. Got an appointment for Tuesday afternoon. I like that I received a cal beforehand... More

I called on Monday morning because the hot water pressure was low. Got an appointment for Tuesday afternoon. I like that I received a cal beforehand stating the plumber (Victor) was still on his way and they hadn't forgotten about me. Victor diagnosed the issue right away and said he would be back the next morning to replace the water heater. Great quick service! And exceptional customer service!!

George L.

5/21/2018

My home experienced an unfortunate Water Heater leak at 11:30 PM last night. My wife and I are by no means handy but we were able to at least shut... More

My home experienced an unfortunate Water Heater leak at 11:30 PM last night. My wife and I are by no means handy but we were able to at least shut off the pilot light. Unfortunately we could not figure out how to shut off the water to the unit, and we couldn't shut off the main water valve to the home as we lacked the proper tools (every hardware store was closed at this point). After calling 7 different companies that were supposedly 24/7 and getting the run-around by their people (half of the companies I called it went straight to voicemail, as for the others they only mentioned they would try dispatch but no call was made to me informing me of an available tech) I found Stephen's whose technician Victor gave me a call within 15 minutes. In order to save us money, he tried to ask if we tried several things to mitigate the damages (i.e shutting off the water to the unit, shutting off the main water valve, seeing where the leak could be). After asking him to come as I could not resolve this issue myself (it was also 1:00 AM and the water spilling out of the water heater was causing me high blood pressure and stress) he said he would arrive within 30 minutes. Sure enough he did and began diagnosing the issue. He was able to shut off water to the unit and recognized immediately there was a bad flex (water going into the unit). He went to his truck and replaced it and voila, no more leaks. I did have to ask him to turn the pilot light on and things were humming along. The next morning (3 hours later) I showered in preparation for work and I guess having the water shut off to the unit will cause temporary water pressure spikes which is normal. It would have been nice for him to tell us that as I wasn't aware but I was happy things were finally working. I was okay with the high "emergency rate" fee given how late it was and was very pleased with the quick and responsive repair. I will gladly look to them to do services for my home in the future.

Thomas M.

5/2/2018

Luis and Arturo did a great job and worked fast to fit my schedule. The price was reasonable too.

Peter B.

4/24/2018

Another excellent experience with Stephens Plumbing! Luis installed a new kitchen faucet without any issues, cleared up a presssure issue all at a... More

Another excellent experience with Stephens Plumbing! Luis installed a new kitchen faucet without any issues, cleared up a presssure issue all at a very reasonable price! Alan kept me informed of Luis arrival, which was within the appointment window promised. I highly recommend Stephens Plumbing if you want your project done right and with super customer service!

Stella S.

4/16/2018

Chris & Trever were clean and courteous and very informative - I used their service to replace a Heating system (Rolling Hills CA) . They were both... More

Chris & Trever were clean and courteous and very informative - I used their service to replace a Heating system (Rolling Hills CA) . They were both polite and answered all of my questions. I would highly recommend them.

Stella S.

4/16/2018

Chris & Trever were clean and courteous and very informative - I used their service to replace a Heating system (Rolling Hills CA) . They were both... More

Chris & Trever were clean and courteous and very informative - I used their service to replace a Heating system (Rolling Hills CA) . They were both polite and answered all of my questions. I would highly recommend them.

John R.

4/12/2018

I just had my central air units replaced by Stevens Plumbing and I couldn't be happier. Everything was professionally installed and the repairman... More

I just had my central air units replaced by Stevens Plumbing and I couldn't be happier. Everything was professionally installed and the repairman were very clean, punctual, and nice. Thank you Chris and Trevor for making this such an easy project. I highly recommend them.

Vincent G.

4/9/2018

Just recently had Air Conditioning put in my House by Stephens Plumbing and they did a fantastic job!! Trevor and Chris were not only highly... More

Just recently had Air Conditioning put in my House by Stephens Plumbing and they did a fantastic job!! Trevor and Chris were not only highly professional with there work but also so respectful towards my family's needs! Forget the rest, these two ARE THE

Josh T.

4/5/2018

I had an early morning water leak from my refrigerator line and couldn't figure out how to shut it off. I had to call Stephens plumbing emergency... More

I had an early morning water leak from my refrigerator line and couldn't figure out how to shut it off. I had to call Stephens plumbing emergency after hours line to get someone out to my condo. They answered right away and quickly sent David over to my place. He was very nice, helpful, sympathetic and quickly shut the water line to my fridge off. He also noticed that in my panic I had unplugged the line from my sink to the dish washer (glad he caught that.) Stephens plumbing called me promptly the next day and Williams came out in the morning to fix the problem and replace the very old and shafty valve shut off I had in my unit. Williams was also very nice and helpful and worked quickly and efficiently to get the job done! He had to shut off the water for my whole condo complex to fix my unit so he worked quickly to not have too much of an inconvenience to my neighbors. I thought that was very nice. The whole experience with Stephens plumbing was terrific especially during a very stressful time. The 5 employees I dealt with were also very nice and helpful throughout the whole process. Thanks again !