Daniel T.

12/22/2018

Chris and Byron were sent out on a Saturday morning to replace our in wall gas heater. Chris was training Byron. They both were extremely positive,... More

Chris and Byron were sent out on a Saturday morning to replace our in wall gas heater. Chris was training Byron. They both were extremely positive, informative, and courteous. Byron is an extremely polite and smiling person I'd say constantly the whole time. Chris was professional, honest, and forthcoming with all details. Both were outstanding representatives of the company, and we intend to definitely use again.

Brendan H.

12/22/2018

Omar was awesome!!! He was timely, friendly and got the job done. Our central heater was broken, and Omar understood and told us that we needed to... More

Omar was awesome!!! He was timely, friendly and got the job done. Our central heater was broken, and Omar understood and told us that we needed to get it fixed ASAP due to having a baby in the house. He worked through a solution and got our heater working again in no time. Thanks so much for your speedy, professional and reliable service.

Richard S.

12/20/2018

We used Stephen's plumbing to install a new AC/heater unit. The person I spoke with on the phone was very professional and gave me a confident... More

We used Stephen's plumbing to install a new AC/heater unit. The person I spoke with on the phone was very professional and gave me a confident feeling of their company. Rob came out to try to fix it, but he said it was time for a new one. The quote they gave me was better than other companies, and Rob assured me they will do a good job. Chris and Andrew came out a week later and they worked hard! They both were professional, updated me on the progress and cleaned up afterwards so there was no mess. You can tell they wanted to do a good job and they were great!

Kimberly Geforos Terzoli

12/14/2018

Amazing customer service form Omar! He was very prompt, and professional. Had my heater up and running in no time! I highly recommend Stephens... More

Amazing customer service form Omar! He was very prompt, and professional. Had my heater up and running in no time! I highly recommend Stephens Plumbing, and especially Omar

Kimberly Terzoli

12/14/2018

Omar was prompt, courteous and professional . He explained everything that was needed and why.

Lorie S.

12/13/2018

"I am giving Stephens Plumbing and Heating a five star review! I was looking for a local company to repair my heater and to do some plumbing work. I... More

"I am giving Stephens Plumbing and Heating a five star review! I was looking for a local company to repair my heater and to do some plumbing work. I found Stephens on Yelp and called them because of all the positive reviews. Two wonderful technicians were sent the same day I called and they both did excellent work; solving both of my plumbing and heating issues. Poncho, the heating technician was knowledgable and super nice. He had my 50's era heater repaired and working within an hour. Later in the day, Luis arrived to do a main line clean out and a kitchen faucet installation. Again, super nice and knowledgable; completing each job efficiently. We will call Stephens back for any future needs! Lorie S."

C. B.

12/10/2018

"Ouf furnace went out with the first winter storm of the season--which happens to everyone whose furnace is going to go out, so the people we... More

"Ouf furnace went out with the first winter storm of the season--which happens to everyone whose furnace is going to go out, so the people we regularly use were booked already for a whole week. The power had gone out with the storm, common to PV, and when it came back on an electrical surge fried our electric motor for the fan of our gas furnace. I made several calls and found all of the heating companies booked out for days, but when Iphoned Stephen's they were true to their website claim and sent a tech within an hour. It was Poncho and he couldn't have been more professional or kind. We trusted his assessment and could see that he really worked it on the supply end, even though the part needed would take several days to come in. He went over and above to get the part and install it. Stephen's also referred us to a great rooking company who gave the same great service to repair the seal around our furnace vent in the roof, where water was defending the pipes and (separate from the fan motor issue) putting out our igniter. Stephen's also advised a surge protector that we could buy online and install ourselves so that we won't burn out another motor!"

Penny Rondinella

12/8/2018

I just want to say that Stephens is the first place I Call now to fix our heater/AC Unit. I called another company because of a Home Warranty but... More

I just want to say that Stephens is the first place I Call now to fix our heater/AC Unit. I called another company because of a Home Warranty but they couldn’t figure out the reason our heater wouldn’t work, but when I called Stephen’s they sent Omar and he figured it out thankfully.

Alex P.

12/8/2018

"Stephens Plumbing is well known in South Bay, they started their operation in the 80's with 1 truck and grew to one of the biggest plumbing... More

"Stephens Plumbing is well known in South Bay, they started their operation in the 80's with 1 truck and grew to one of the biggest plumbing companies in that area. They installed an 36 gal electrical water heater in one of the rental units in Miraleste Canyon Estates in San Pedro some time ago and upon recent inspection I found out that the connector fitting between the flex pipe and the water heater was corroded because of the previous installation error. After sending them email with photos and couple of phone calls they send a plumber who took care as a warranty repair. Excellent customer service by Joan - she knows how to make a customer happy without sending him on a wild goose chase and Ryan and Greg who saw the photos and authorized warranty repair. If you want a company who stands behind their work and wont give you a run around when warranty issues come up - give them a call"

Marco O.

12/8/2018

"Hi Allen I just want to appreciate the prompt and professional response by Poncho in the Heating field and Victor in the Plumbing field . Excellent... More

"Hi Allen I just want to appreciate the prompt and professional response by Poncho in the Heating field and Victor in the Plumbing field . Excellent job Outstanding and fair prices Thank you very much Sincerely and respectfully Marco Antonio Ortega"