Ronald B.

1/25/2021

We were hesitant to call a plumber because of the virus and pandemic but we're so glad we did. They sent Manny to our place to fix our leaking shower... More

We were hesitant to call a plumber because of the virus and pandemic but we're so glad we did. They sent Manny to our place to fix our leaking shower pipe. He did a very professional no-fuss job and he was even wearing a facemask! He was straightfoward in explaining what was needed to be done and he did the repair honestly and right away, not wasting time to add more to the length of time to finish the repair. And he had the pipes and tools needed so he was done in no time. Couldn't be happier with the results. We did a test run on our shower and he did a perfect job. Will definitely recommend Stephens Plumbing, especially Manny. Thank you so much!

Jennifer D.

1/25/2021

This place is great. We have used them many times before and we are always happy with their service. This time Luis came out to help with a plumbing... More

This place is great. We have used them many times before and we are always happy with their service. This time Luis came out to help with a plumbing issue. He was great and fixed the problem quickly.

Dave C.

1/24/2021

Victor came out to install my water heater and not only was he very professional. He installed the water heater with no mess and the job was done... More

Victor came out to install my water heater and not only was he very professional. He installed the water heater with no mess and the job was done thoroughly and clean. I definitely have found my new plumbing company. Thanks again to the Stephens Plumbing crew and office staff...HIGHLY RECCOMENDED COMPANY!

Cameron C.

1/21/2021

One of the best services around. Honesty doesn't come along often but with this company they tell you exactly what is wrong and if you need extensive... More

One of the best services around. Honesty doesn't come along often but with this company they tell you exactly what is wrong and if you need extensive work. If you want someone who cares about the people then go with this company. Ask for Luis.

Mar G.

1/21/2021

Manny is always thorough and explains exactly what is wrong and how to fix it. I am very grateful to have a plumber I can trust. Thanks Manny.

Carin M.

1/20/2021

I have always had a great service experience with Stephens Plumbing and Heating. Each service rep has had great customer service skills, is... More

I have always had a great service experience with Stephens Plumbing and Heating. Each service rep has had great customer service skills, is knowledgeable and takes the time to explain what took place on the job. Manny did a great job today taking care of a very dirty job. Thank you Manny.

Vic R.

1/18/2021

Stephen's Plumbing is the best! Sure call around, but you will end up hiring Stephens. A very special shout out to Omar! Water was coming in around... More

Stephen's Plumbing is the best! Sure call around, but you will end up hiring Stephens. A very special shout out to Omar! Water was coming in around the furnace. Omar braved the elements (rain and wind) and carefully accessed the roof to patch the leak. (Dramatic! Words can't describe) I could see it in Omar's eyes (like seeing a family member in trouble) "I'm not leaving until I fix this leak". His empathy and professionalism speak to the high character Stephens looks for in their employees. Thank you Omar!!!

Jill L.

1/13/2021

I called Stephens Plumbing and Heating to repair my heater. They set an appt for me the next day and came out and showed and explained to me what... More

I called Stephens Plumbing and Heating to repair my heater. They set an appt for me the next day and came out and showed and explained to me what needed to be repaired. Oscar was professional, kind, he was covid safe, and wearing a mask. Oscar was really helpful, showed me the problem and replaced my capacitor. I will refer Stephens Plumbing to friends and definitely use them again.

Ray R.

1/4/2021

Our furnace wouldn't come on, Stephens sent a repair person out the same day as I called (and in fact got someone out hours earlier than first... More

Our furnace wouldn't come on, Stephens sent a repair person out the same day as I called (and in fact got someone out hours earlier than first scheduled). Oscar found the problem right away and fixed it on the spot (it was a dirty flame sensor). Oscar was great at answering all my questions and describing why it wasn't working. The price for the repair was very reasonable. It's great to have a warm house again!!

Josh M.

1/4/2021

What was turning into a pretty difficult and negative experience with Stephens Plumbing was completely turned around by Eric, who works in the... More

What was turning into a pretty difficult and negative experience with Stephens Plumbing was completely turned around by Eric, who works in the office. I was on a tight deadline and was struggling to get information from a few people in the office about some quotes I requested for about a week, until I got on the phone with Eric. He went above and beyond to get me the information and prices I needed and he did so within the span of only a few hours. Eric is the only reason I am giving Stephens a 5 star review, and I will most definitely be giving Stephens my business again because of Eric and Eric alone! They (and I) are lucky to have him working in that office!