Kurt S.

6/27/2020

Oscar and Matt came to repair my A/C. They came on time, very friendly, and polite. They found the problem right away, fixed it and explained to me... More

Oscar and Matt came to repair my A/C. They came on time, very friendly, and polite. They found the problem right away, fixed it and explained to me what it was. Great job. I highly recommend this company.

Cathy B.

6/26/2020

We called to have a kitchen faucet installed. Our plumber, Jose G., did a great job and was professional and cleaned up his work area after he was... More

We called to have a kitchen faucet installed. Our plumber, Jose G., did a great job and was professional and cleaned up his work area after he was finished. He answered our questions and instructed us how to use this automatic new-fangled faucet. We were very pleased with the service.

Jen R.

6/24/2020

Hired Stephens to help with my kitchen sink that got backed up recently. Called for service on a Sunday, which I was informed they charge double for... More

Hired Stephens to help with my kitchen sink that got backed up recently. Called for service on a Sunday, which I was informed they charge double for weekends, so I declined. But they were able to come out the next day instead for regular charge. Monday: Receptionist called me back at 8am to confirm the request. The technician Victor was friendly and was able to snake out the drain pretty quickly. Luckily, there wasn't any other problems like having to replace my disposal unit. I left 4/5 because the time slot given was 9-12. Receptionist called to say it would now be 12:30, yet it became more realistically around 2:30. Overall, I would hire/refer them again based on this 1st experience.

Laura A.

6/23/2020

Luis was prompt and addressed our maintenance needs efficiently. He was very personable and knowledgeable about plumbing. Over the last year, we have... More

Luis was prompt and addressed our maintenance needs efficiently. He was very personable and knowledgeable about plumbing. Over the last year, we have used this company for our air-conditioning and plumbing needs. We have been very satisfied each time. I will definitely be recommending Stephens plumbing to my friends and family.

Mary S.

6/23/2020

Omg the first time I called Stephens plumbing I needed my fridge hooked up with the water line. Manny was the gentleman that came out, he was... More

Omg the first time I called Stephens plumbing I needed my fridge hooked up with the water line. Manny was the gentleman that came out, he was awesome. And now I need my water heater and my kitchen sink looked at. Galan was the gentleman that came out this time and he was awesome. Also, Stephens will be my go to plumber for life. Thank you so much for your very warm, considerate, and fine work.

Jasmine A.

6/22/2020

Last night I had a plumbing emergency around 9:30 PM. I had discovered that one of the pipes under my house had busted and water was leaking into the... More

Last night I had a plumbing emergency around 9:30 PM. I had discovered that one of the pipes under my house had busted and water was leaking into the foundation of my house. I called them at approximately 10 PM and they answered promptly and were able to help me. Early the next morning someone came to my house and fixed the problem right away, his name was Galan. He was extremely helpful and friendly was able to fix the problem right away. Overall, I was very pleased with his service. Would highly recommend this service for anyone who is in need of an instant plumbing fix. Overall great experience, I will be calling them again next time I have a plumbing problem.

Judith F.

6/20/2020

My experience with Stephens Plumbing has been very positive. Galan inspected the problem the morning I called and was able to repair it in 1 day.... More

My experience with Stephens Plumbing has been very positive. Galan inspected the problem the morning I called and was able to repair it in 1 day. My tenants had been without water and are very happy for the fast repair. Galan explained the repair that was needed and kept me up to date on the progress. It was a muddy job and the area was cleaned up before he left. I am very happy with the courteous and professional service and would definitely call Stephens if I need plumbing fixes in the future. I have already talked to Galan about some other plumbing repairs. Besides Galan's professionalism and knowledge, I am also impressed by the way Stephens is managed -- dispatch, scheduling and billing is conducted in a very professional way.

Judith F.

6/20/2020

Galan diagnosed the problem with the leak, patiently explained exactly what he planned to do, gave me a quote which was the actual cost, and... More

Galan diagnosed the problem with the leak, patiently explained exactly what he planned to do, gave me a quote which was the actual cost, and arranged his schedule to fix it. He had to tunnel under a sidewalk and run copper piping to the water main. He completed the work in one day and cleaned up the mud and debris. Since I could not be at the property, Galan kept me and my tenants up to date by telephone. Dave, the dispatcher, and Joanne, the contract administrator, were responsive to my need for a quick repair since my tenants were without water. The whole job was handled very professionally. I would not hesitate to use them again and to recommend them to my friends, and, in fact, have already planned some additional plumbing work.

Kimberly W.

6/17/2020

Shopping for an air conditioner. I called Stephens, they took my information and said they'd have someone call right away. Rob, my salesman called... More

Shopping for an air conditioner. I called Stephens, they took my information and said they'd have someone call right away. Rob, my salesman called back the same day and we met the next. Rob is great, showed up on time, professional, friendly, he checked out everything and gave me a good price. They do everything including the electric hook-up. One week later the BIG day arrives! Freddy and Sam came to do the installation and hook-up. These guys are great! Professional, friendly, they were truly amazing. They did such a great job and had fun while they worked. Freddy explained everything they did, showed me how to work everything, he covered all the bases. They cleaned up everything, the only thing they left to show was my brand new air conditioner!!!!!! I'll be using Stephens for all my plumbing, heating and AC needs. Thanks guys, you're the BEST!!!!!

Jonathon F.

6/17/2020

We had a broken valve in our first floor bathroom that was impossible to fix. Victor saved the day by replacing the broken valve as well as the... More

We had a broken valve in our first floor bathroom that was impossible to fix. Victor saved the day by replacing the broken valve as well as the other valve that was starting to corrode. He then installed a bathroom faucet that we had been wanting to install for some time. Thank you, Victor!