Yesenia M.

12/6/2018

Omar Garcia is the best HVAC tech out there!! He is always at your services. We use him a lot at my job and you can always count on him. If you want... More

Omar Garcia is the best HVAC tech out there!! He is always at your services. We use him a lot at my job and you can always count on him. If you want someone that explains the issue thoroughly to you and gives the best recommendations then he is your guy! Make sure you ask for him when you set up an HVAC appointment. 5/5 for sure!!!

Jennifer D.

12/5/2018

Excellent service. Finally found a place I can trust. The serviceman I had, Omar, was great. I found them to be extremely knowledgeable, helpful,... More

Excellent service. Finally found a place I can trust. The serviceman I had, Omar, was great. I found them to be extremely knowledgeable, helpful, efficient, and friendly. I have used them a few times for my heating and air and they have been able to fix the problems quickly.

Eric E.

12/4/2018

Excellent service by Omar and the Stephens crew for us today. They were very busy, but understood that I needed urgent help with my furnace failure,... More

Excellent service by Omar and the Stephens crew for us today. They were very busy, but understood that I needed urgent help with my furnace failure, so they accommodated me on the same day. Omar arrived and diagnosed the problem quickly. I felt he was totally honest and capable from the start. He got things back in order and operational quickly and efficiently...and we was very friendly!

Sandy V.

12/3/2018

Turned our heater on for the first time this season, and nothing. auto pilot came on, but burner would not light and forced air would not blow.... More

Turned our heater on for the first time this season, and nothing. auto pilot came on, but burner would not light and forced air would not blow. Called Stephen's. Omar came to the house a couple hours later and got us fixed right up. Excellent service! 35 year old heater working again with a new electrical module that he had on his truck. Very happy. Thank you Omar!

Aarushi B.

12/3/2018

"Luis came out and took care of the toilet. He also informed me of the possibilities with the toilet, if it continued to act up. He was very... More

"Luis came out and took care of the toilet. He also informed me of the possibilities with the toilet, if it continued to act up. He was very approachable and informed me that if, in fact, the toilet continued to have issues, they would come or and fix it for us. I would highly recommend it."

Dr. B.

12/2/2018

"We got hit by wind storm last night and SCE outages and power surges. Had to call Stephen's Plumbing for service on a Sunday. Omar arrived cheerful,... More

"We got hit by wind storm last night and SCE outages and power surges. Had to call Stephen's Plumbing for service on a Sunday. Omar arrived cheerful, helpful, courteous and knowledgeable. What a blessing! We really appreciate the great service, the quick response and the friendly willingness to explain everything He was checking and doing and what needed to be done for repairs. Thanks, Omar and thanks Stephen's! I would recommend their services!"

Deb Berg

12/2/2018

Great service, expert staff!

Lee N.

12/1/2018

Had a heating failure overnight on a Friday. Omar was able to make a quick visit by 1:00 on that same day Saturday. Did a great job of... More

Had a heating failure overnight on a Friday. Omar was able to make a quick visit by 1:00 on that same day Saturday. Did a great job of troubleshooting and found a small capacitor that needed swapped. Also added a Wi-Fi thermostat on the same call for no extra charge. Great operation from start to finish and could not be more happy with the results. Thanks.

Bharti S.

11/30/2018

Today, Chris and Anthony replaced my Forced Air Heater and did an excellent professional job - from removing the old heater to replacing the new... More

Today, Chris and Anthony replaced my Forced Air Heater and did an excellent professional job - from removing the old heater to replacing the new heater to replacing the thermostat. They explained the process, and step by step completed each step in a timely fashion and removed all the trash as well as recyclable parts - I like such environmental awareness which also shows business knowledge. Thanks Stephens, and thanks Rob- who came out to review the job to estimating and following up with the city of Rancho P V for the permit and inspection and thanks Chris and Anthony for an excellent job. Bharti H. Sheth, Rancho Palos Verdes

Sam A.

11/27/2018

Visited this place to buy a part and ask some questions and ended up not needing anything but the owner went out of his way to help me and even had... More

Visited this place to buy a part and ask some questions and ended up not needing anything but the owner went out of his way to help me and even had one of his employees call me to check my high pressure switch. The fact that he didnt even profit from trying to help me speaks volumes of this business ethics. Had I lived closer to this place, it would be my first choice.