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Questions to Ask Before Your Air Conditioner Install


Stephens Plumbing

August 17, 2023


When you need a new AC system, you should work with the right AC contractor and ensure they install your AC unit properly. If you’ve ever wondered, “what should I ask when getting an air conditioner installed?” you’ve come to the right place. We’ll break down some of the crucial questions to ask before your air conditioner installation appointment – that way, you can determine if you’re hiring the right contractor.

What Size System Do I Need?

One of the first questions to ask is what size system you need. Your contractor should give you a thorough answer and their reasoning – that way, you can ensure you aren’t being oversold or overcharged.

What Are You Measuring?

This is one of the most important questions to ask when installing new air conditioners. Ensure they measure your entire house and gather data like duct leakage, window type, insulation R-value, etc.

Do You Follow ACCA Standards?

The Air Conditioning Contractors of America is this industry’s main certification and standards organization. Any air-conditioning installation contractor or company worth your time and money should immediately tell you they follow ACCA standards.

Can You Use the Current Ductwork?

If the current ductwork for your home or property can be used, you’ll save a bundle on air-conditioning installation. You might also consider asking your contractor whether your ductwork needs to be cleaned before or during installation, which can add a small fee to the total you’ll owe, but is definitely worth it.

Is Your Company Bonded and Insured, and Can You Provide Proof?

The last thing you want is to work with an air conditioning company that isn’t correctly bonded and insured. Ask for proof of these attributes to guarantee you won’t foot the bill for any accidental damage that might crop up.

Can You Install an Energy Efficient System?

The best AC systems are often energy efficient, as these will reduce how much you pay for your utility bill. Ask your contractor if they can set you up with an energy-efficient system so you can take advantage of this benefit.

What Guarantees Does Your Company Make for the Installation?

A good AC installation company should have a warranty or other guarantees for the units they install. Don’t work with a company that doesn’t – it means they don’t trust the units they provide to their customers!

How Long Will the Installation Process Take?

In order to schedule your life or business around the AC installation appointment, ask how long it will take. A good contractor should have an estimate for you right off the bat.

Does Someone Need to Be Home During Installation?

Lastly, be sure to ask your air-conditioning installer whether someone needs to be home during the installation. If so, you’ll need to schedule around that.

Work With Top Plumbing Professionals

When you work with Stephens Plumbing, Heating, and Air Conditioning, we’ll answer all these questions and more to provide you with peace of mind. We’re committed to providing excellent service and top-notch A/C installation.

Give us a call or schedule an appointment today to begin the process and receive a free estimate.


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