Reviews

11/23/2021

"My experience with Stephens Plumbing & Heating couldn't have gone any better! My home's central A/C stopped working about two months ago and I was... More

"My experience with Stephens Plumbing & Heating couldn't have gone any better! My home's central A/C stopped working about two months ago and I was dreading having to get it fixed. These repairs can get pretty expensive and it's hard to find trustworthy businesses who can help. I made a call to Stephens and was able to get someone to take a look the same day, almost within the hour. It was great! When Matt arrived, he quickly got to work and was able to diagnose the issue. Luckily it was just the capacitor that had stopped working. Once the problem was solved, I had cold air once again! Matt was very professional and knowledgeable which speaks volumes about this business. Due to the great experience, I will definitely refer friends and family. I also have a separate plumbing issue that I'll be following up on soon!!!"

11/22/2021

Service was awesome! Easy to make an appointment. They showed up on time and prepared. Explained everything that needed to be done and as to when it... More

Service was awesome! Easy to make an appointment. They showed up on time and prepared. Explained everything that needed to be done and as to when it needed to be done by. Job was done quickly and no mess was left. Highly recommend!

11/21/2021

Stephens came by to repair my ancient floor heater. They're the experts in older floor heaters. Omar found several things that hadn't been repaired... More

Stephens came by to repair my ancient floor heater. They're the experts in older floor heaters. Omar found several things that hadn't been repaired properly by another company, and unfortunately my heater got red tagged, due to a large crack that can't be repaired. Despite the bad news Stephens was very helpful and professional amd saved me from CO poisoning or a possible explosion. Thank you!

11/9/2021

"Called for under sink pipe repair & the Hot water spigot wouldn't turn off all the way. Decided it was time to replace the pipes underneath at the... More

"Called for under sink pipe repair & the Hot water spigot wouldn't turn off all the way. Decided it was time to replace the pipes underneath at the same time. After the plumber talked to us over the phone, we also decided to replace not just the faucet but also the garbage disposal which hadn't worked for over 15 years. We explained that we are both on social security and would he let us buy our own faucet and garbage disposal, which he did let us do that. Our plumbers name was Freddie G. Very nice, clean, professional and polite. I have, would and WILL recommend this company for all my plumbing needs and they also do A/C and Heating. They are also honest and charge a fair price for their work."

11/3/2021

"William and Esteban just replaced a leaking pipe in ceiling and cleaned a stoppage in tub. They were very professional. They did an outstanding job... More

"William and Esteban just replaced a leaking pipe in ceiling and cleaned a stoppage in tub. They were very professional. They did an outstanding job & cleaned up after. They answered all questions we had so we could understand what the problem was. Would definitely use them again."

10/28/2021

"Matthew came to our rent house in response to a clogged toilet issue. He discovered that we have roots in the sewer between the toiled and the... More

"Matthew came to our rent house in response to a clogged toilet issue. He discovered that we have roots in the sewer between the toiled and the vent. We are still working on resolving the issue, but we were impressed with how Matthew dealt with it. He was professional, knowledgeable, helpful, and friendly. I felt that that I could trust him as he didn\'t try to scare us with unwarranted scary, expensive issues."

10/27/2021

"We had a gas leak and our gas was shut off on a Friday. We called them and they came out on Monday and located the leak and finished the job a day... More

"We had a gas leak and our gas was shut off on a Friday. We called them and they came out on Monday and located the leak and finished the job a day early! Galan and Byron were efficient, hard working and professional! They were very informative about the process."

10/13/2021

Used Stephens for a new Air Conditioning system. First of all, the great part is that they don't have a 1-800 number to call. You call and you... More

Used Stephens for a new Air Conditioning system. First of all, the great part is that they don't have a 1-800 number to call. You call and you actually get someone who answers the phone, not some automated system. Oscar came out quickly to provide a quote, I didn't have to wait many days at all. The quote was fast, and he answered a ton of questions. I also think the quote was exactly what I needed, not what was going to the company the most money. They actually offered the smallest condenser, while other companies wanted to use a much larger one. I think it reflected the diligence that Oscar did and how they wanted to give me what was best for the house. On the day of installation, they had 6-7 guys show up, they were all very nice and courteous and the job was completed in 2 days. Everything works and no need for any follow ups at this point. Highly recommend the company.

10/2/2021

I had water leaking into my kitchen pantry from the upstairs shower. Galan came over and took care of the problem in less than 10 minutes. Fast and... More

I had water leaking into my kitchen pantry from the upstairs shower. Galan came over and took care of the problem in less than 10 minutes. Fast and friendly service

9/30/2021

Wow is all I have to say, hired stephens hvac to come in and finish up on a new home after the previous contractor never came back. These guys were... More

Wow is all I have to say, hired stephens hvac to come in and finish up on a new home after the previous contractor never came back. These guys were responsive, on time, very knowledgeable and extremely professional. They installed a Trane air condenser, vents, control panel, ultra violet unit to kill bacterial and viruses. They were done in 1-day. We are so happy we hired them, I will be referring them to all my friends and contacts in the building industry. Thanks Stephens for the awesome work.