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How to Choose the Right Plumber For Your Needs


Stephens Plumbing

June 23, 2024

How to Choose the Right Plumber For Your Needs

An expert plumber you can count on may mean the difference between a slight inconvenience and a major, expensive disaster. But finding and hiring a plumber can feel overwhelming, especially if you’re already in a plumbing emergency.

Here are five key areas to evaluate to help choose the right plumber for your needs.

1. Licensing

If you only analyze one of these critical areas, let it be licensing! You’ll want to work with a licensed, fully insured plumbing company to protect yourself and your property. Proper licenses indicate the plumber has received all necessary training and adheres to industry standards. If certifications and licensing information aren’t listed on their website, ask the company when you connect with them.

Here at Stephens Plumbing, Heating & Air Conditioning, we’re licensed (#508377), insured, and Better Business Bureau accredited!

2. Specialization

Are you in need of straightforward bathroom plumbing for your home? Maybe you’re dealing with water damage? Or you could be looking for complex gas line repairs in your commercial property? The type of plumbing you require will help narrow your search, as not all plumbers have the same expertise.

Be sure you’re contacting ones whose skills align with your specific needs, like our Stephens team. Our experts are well-versed in residential and commercial plumbing needs, as well as the heating and cooling industries.

3. Availability

You’ll want to evaluate your potential new plumber’s availability and response time. As emergencies don’t adhere to a 9-5 schedule, working with someone who provides 24/7 emergency services is helpful.

Here at Stephens, we know a plumbing disaster can happen at anytime. That’s why we’re here for you seven days a week, 24 hours a day. Our prompt response time will help protect your property from further damage.

4. Reviews

What do past customers say about their experiences with the plumbing company or technicians? Testimonials can help shed light on a plumber’s quality of work, professionalism, and reliability. A company’s overall rating can be a good indicator of its service level and customer satisfaction.

We invite you to explore our reviews or leave a testimonial if we’ve assisted with your plumbing needs!

5. Communication

Effective communication is essential for any relationship, including the professional one with your plumber. How promptly potential plumbers respond to your initial inquiry and their willingness to answer your questions can provide insight into how working with them will be.

Our family-operated company is all about communication. When you schedule an appointment with our team, here’s a quick overview of what you can expect. A:

  • Call or text when we’re on our way
  • A detailed report that includes diagnostic information and recommended solutions
  • Transparent price estimate
  • On-the-spot-assistance should you approve your quote or a service appointment at the most convenient time for you

Get 5-Star, 24/7 Service With Stephens

Licensed, skilled, available, endorsed, excellent communication—all qualities of a good plumber, and all qualities we possess! Stephens Plumbing, Heating & Air Conditioning is here to keep your pipes, drains, and faucets in tip-top shape, so don’t hesitate to connect with us to learn why we’re the best plumbers for your needs.


Join Our Team

Interested in becoming a part of the Stephens family? Submit your application now for one of our plumbing or HVAC jobs!