Reviews

5-Star Reviews from Satisfied Customers

Since 1986, Stephens Plumbing, Heating & Air Conditioning has brought South Bay and Orange County the best service around. Read real reviews from our satisfied customers!

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Alex T.

10/17/2020

Luis came by exactly in the window of time they gave me and went above and beyond to help solve the problem, even going as far as helping me clear... More

Luis came by exactly in the window of time they gave me and went above and beyond to help solve the problem, even going as far as helping me clear some of the wall that had been affected by the leak. Stephens Plumbing has always been helpful and punctual and Luis was awesome.

Liz T.

10/16/2020

We finally got sick of our old, slow bathroom faucet and Manny did great replacing it and the gross trap beneath. It all works so well we might put... More

We finally got sick of our old, slow bathroom faucet and Manny did great replacing it and the gross trap beneath. It all works so well we might put off the remodel another two years, dang it.

Dave F.

10/16/2020

Professional, affordable, reliable company. Used their services on two separate occasions for 2 different AC units. Clear communication, fast... More

Professional, affordable, reliable company. Used their services on two separate occasions for 2 different AC units. Clear communication, fast service. This is a 5 star company.

Amy S.

10/11/2020

My AC was down, I called them and they were there within hours, and had my AC working with in minutes. Highly recommend!

Rich M.

9/30/2020

We had Stephens install two, new central AC units and I am very glad we did. Compared with other AC installers, their price was lower than their... More

We had Stephens install two, new central AC units and I am very glad we did. Compared with other AC installers, their price was lower than their competitors. Freddy, Sammy, Omar and Matt did an outstanding job installing the units. In addition to just being ""nice,"" they were very knowledgeable and clearly took pride in their work. Robert was very attentive to our needs and always showed up on time. We had a small issue with our permits but that too was handled very professionally. Also, every time I called the office, the individual (often Dave) answering the phone was pleasant which reflects how the business is run. I highly recommend this company without any reservations.

Eli B.

9/29/2020

I highly recommend Stephens Plumbing. They were referred to us by our neighbors. We originally called for a leaking toilet. but they did so much... More

I highly recommend Stephens Plumbing. They were referred to us by our neighbors. We originally called for a leaking toilet. but they did so much more. We called Monday afternoon and Manny was at our house the next morning. I had a few questions re: other plumbing issues and Manny took the time to explain and write down what I needed and recommendations on who to call for the products! He was very patient and knowledgeable! Super friendly and respectful. We will definitely be using them in the future.

Dad T.

9/29/2020

I appreciate Victor coming by, addressing my bathroom faucet issue and providing excellent service.

Richard T.

9/27/2020

My AC went out during the last heatwave and Omar came out and tried his best to get my AC running again. Ultimately, the compressor was bad. Because... More

My AC went out during the last heatwave and Omar came out and tried his best to get my AC running again. Ultimately, the compressor was bad. Because of Omar’s honesty and professionalism, I decided to have my aging central air replaced by Stephens. Freddy and his assistant came out and installed everything and were both extremely efficient and professional. I am very happy with all the technicians workmanship.

Michael E.

9/22/2020

They've treated me well and fair.

Nallely O.

9/18/2020

Jose Galan saved the day. Never imagined how bad it was until our toilets clogged up. Called Stephens plumbing as an emergency and they sent Jose... More

Jose Galan saved the day. Never imagined how bad it was until our toilets clogged up. Called Stephens plumbing as an emergency and they sent Jose Galán. Very professional and knowledgeable. He wasn't able to do the job that night due to it being dark, and having to go under our home at night would have been difficult. He needed the proper tools to really go in deep but he came right on time early morning which I'm thankful for. I live in a mobile home which he went under and let us know that our tubing wasn't the best constructed everything was backwards. Which made everything worse for the whole home in general and that was causing the blockage. Boy was he great! He advised different options and decided it was best to add what was needed. It's my first time ever having to deal with plumbing but if ever needed again, I'd call Stephens plumbing and request Galán to come help save us. Thank you for your work!