Reviews

5-Star Reviews from Satisfied Customers

Since 1986, Stephens Plumbing, Heating & Air Conditioning has brought South Bay and Orange County the best service around. Read real reviews from our satisfied customers!

Grant A.

4/24/2019

Jose and Corey did an outstanding job (and fast) repairing shower head and fixing our water heater.

Mike Miller

4/24/2019

Jose and Cory were courteous and professional. They took care of a nasty root problem blocking our main drain. Also, they were super helpful in... More

Jose and Cory were courteous and professional. They took care of a nasty root problem blocking our main drain. Also, they were super helpful in cleaning up the mess in our son's downstairs shower. Thank you for the wonderful and professional service!

Matty H.

4/23/2019

Jose and Cory came out today to service my tankless water heater. They were very professional and punctual. They quickly ascertained the problem and... More

Jose and Cory came out today to service my tankless water heater. They were very professional and punctual. They quickly ascertained the problem and had it all taken care of very quickly. Also diagnosed some problems that were being effected by the water heater problems. Super great experience and we'll have them back next year for annual service

Alfred H.

4/23/2019

Had a toilet that was a bit loose, called up Stephens Plumbing and they sent out Luis earlier than scheduled and he had the whole thing taken care of... More

Had a toilet that was a bit loose, called up Stephens Plumbing and they sent out Luis earlier than scheduled and he had the whole thing taken care of before I realized it! Excellent work and professional ethics! Will definitely use again!

Fernando Villa

4/18/2019

I see these guys all over town. Our water heater broke down. The moment we got a replacement part we called them over, they came the next day, got a... More

I see these guys all over town. Our water heater broke down. The moment we got a replacement part we called them over, they came the next day, got a guy named Luis. As he drained and replaced the part he had helpful advice that I won't expand on here. I'm surprised how quickly all of this went.

Ashely D.

4/16/2019

Luis helped me retrieve a pendant I dropped drown the drain. Very knowledgeable, timely, and friendly.

Scott Carls

4/12/2019

Yes they are good plumbers no doubt here. They have done a lot of repairs in our whole condo building. Many many leaks. Friendly. I believe I know... More

Yes they are good plumbers no doubt here. They have done a lot of repairs in our whole condo building. Many many leaks. Friendly. I believe I know all of their names. They have also done work in my unit and did a fine job. They clean up their mess too. Can't think of anything else to add.

Margret A.

4/10/2019

Luis was amazing! Turns out we had a full sized bottle of cough syrup in our toilet compliments of the kiddos. Luis didn't stop until he figured out... More

Luis was amazing! Turns out we had a full sized bottle of cough syrup in our toilet compliments of the kiddos. Luis didn't stop until he figured out the problem, and he also replaced two different parts of the toilet in no time. Thanks!

Jennifer R.

4/9/2019

We had a small issue with the coil that went from the toilet to the wall. Victor came out to replace it and he was awesome. He checked out our... More

We had a small issue with the coil that went from the toilet to the wall. Victor came out to replace it and he was awesome. He checked out our downstairs toilet to make sure it was good and even glanced at our faucets. He noticed a crack at the bottom of our toilet tank and said to keep an eye on it. He told me what kind of toilet to buy when we decided to and then just call for an install. Sure enough, the time came soon so we bought a tank and he came out and installed it. That saved us some money. Fast forward to a few months later and the coil from the wall to the water heater started leaking! We called and they sent out William's to fix it. He was just as great and helpful. He answered some questions I had on tankless vs. Tank heaters and even took a look at our other plumbing making sure everything was working great. The office people are great too. The keep you informed on arrival times and such. I will only use these guys forsure!

April Del Rio

4/2/2019

Always helpful and great customer service... Joanna is the best!!!