What to Ask Before Hiring a Plumber

What to Ask Before Hiring a Plumber

Plumbing is essential for both homes and businesses, as it allows for access to clean water through various fixtures. It also allows for the safe removal of wastewater. Homes have two subsystems that make this process possible. Unfortunately, issues can arise that affect how your plumbing functions. Some common plumbing problems include leaks, clogs, low water pressure, dripping faucets, slow drainage, and sewer backup. When faced with a plumbing issue, it is important to contact an experienced plumber that you can trust. Learn what questions to ask a potential plumber before hiring them with the experts at Stephens. 

What Services Do You Offer? 

It is essential to ask a plumbing company if they offer the service you are looking for. This saves you both time and money and gives you more insight on the type of work they perform. It is important to describe the current situation at hand in order to see if they also have the necessary equipment and tools to get the job done properly. Additionally, it is helpful to be knowledgeable about all of their services in case you have a problem in the future. 

Do You Offer Estimates?

The last thing anyone needs is to be surprised with a large bill following a plumbing service. Many plumbing companies offer their customers estimates prior to anyone working being started. Knowing the potential cost before hiring a plumber allows you to determine if another company may be cheaper and if the price is reasonable for what needs to be done. 

How Is Cost Determined?

Continuing on with the subject of cost, we highly recommend asking whether or not they charge an hourly rate or a flat fee. It is also possible that the service provided could cost more than it was originally estimated to be, so it is important to keep that in mind. Depending on what needs to be repaired, replaced, installed, etc. you may be able to pay in installments or the company may ask for payment in full. 

Upon Calling, How Soon Would You Arrive? 

Arrival times for a plumbing issue can be critical. If it is a minor problem, the company may give you a certain time frame that a plumber will be available. The location of the plumber can also determine how quickly they can get to you, which is why it’s essential to find out if the plumbing company is local or if their technicians have to travel further to reach you. Many plumbing companies also offer emergency services, 24 hours a day, for issues that require immediate attention. 

Are You Licensed and Insured?

Lastly, hiring a plumber that is licensed and insured is a must. Insurance not only protects you in the event that damage occurs due to work on your plumbing, but it also protects the plumber. Licensed plumbers have years of training necessary to complete jobs efficiently, have access to the proper equipment and tools needed to resolve issues, value safety and take precautions when working in your home, and are legally able to provide the services you need.

Why You Should Choose Stephens Plumbing, Heating & Air Conditioning When Hiring a Plumber 

At Stephens Plumbing, Heating & Air Conditioning, we have over 30 years of experience and have employed fully licensed and trained technicians to provide customers with quality work. We charge new technicians to receive their journeyman’s license while also completing four years of apprentice work. Customers are given a full-price quote before work begins and we offer a plethora of services when it comes to residential plumbing. When you need someone you can trust and count on, contact Stephens.