10 Questions to Ask Before Hiring a Plumbing Company

Hiring a plumbing company is much more than just picking up the phone and calling the first name that pops up on Google. It should be a thoughtful process that demands careful consideration. What to ask before hiring a plumbing company isn’t a puzzle, but it’s an essential series of inquiries to ensure high-quality service. Let’s dive into the ten questions to ask before hiring a plumbing company.

1. Are All Your Plumbers Certified?

Credentials matter, especially in a profession where expertise can make a diference between a leak-free kitchen and a flooded disaster zone. Asking for certification is a way to ensure that the company adheres to industry standards.

2. What Kind of Warranty Do You Offer?

A warranty can serve as a solid assurance that the company believes in the quality of its work. Request specifics about what the warranty covers and for how long, and ensure you get these details documented.

3. Is There a Master Plumber in the Company?

In the world of plumbing, a Master Plumber is a seasoned professional with advanced training and certifications. Knowing that a company operates under the guidance of a Master Plumber can provide an extra layer of confidence in the work being done.

4. Will a Cost Estimate Be Provided Before Work Starts?

Financial surprises are about as welcome as a clogged toilet. Asking for a cost estimate upfront is a proactive way to understand what’s in store for your wallet. Many leading companies offer free estimates, so be on the lookout.

5. Can the Company Supply Client Testimonials?

A company’s reputation can’t be built overnight. Client testimonials can provide insight into the company’s reliability and quality of work. It’s a great way to gauge the company before you commit.

6. Does the Company Handle Permits and City Code Compliances?

This one is a game-changer. City codes aren’t mere suggestions; they’re rules. Ensure that the plumbing company takes responsibility for securing all necessary permits and inspections.

7. Is Liability Insurance a Part of Your Coverage?

Accidents happen. And when they do, it’s comforting to know that the company’s liability insurance will cover any potential damages.

8. How Many Years of Experience Does the Company Have?

Experience doesn’t always equate to expertise, but it sure does help. A company that has weathered the ups and downs of the plumbing industry likely knows a thing or two about providing reliable service.

9. Does the Company Specialize in Any Specific Services?

Some plumbing companies might be great for fixing leaks but may not be equipped to handle, say, the installation of a commercial sprinkler system. Knowing the company’s area of specialization can be highly beneficial.

10. Will You Provide Guidance on Preventing Future Plumbing Issues?

Let’s face it: nobody wants to make a hobby out of calling the plumber. That’s why it’s invaluable to have a plumbing company that not only fixes the problem but also offers advice on avoiding similar issues down the road. Knowledge is power, and a few preventive tips can save a lot of hassle in the future.

Contact Stephens Plumbing for Expert Service You Can Trust

Hopefully, we’ve answered, “What questions should I ask before hiring a plumbing company?” With this list of questions, you’ll be better equipped to hire the right plumbing company for your needs. 

For all of your plumbing and HVAC needs, look no further than Stephens Plumbing. We have over 32 years of experience in providing plumbing and HVAC excellence with fully licensed and trained technicians. Give us a call or schedule an appointment today to receive a free estimate!